This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 6. Report abuse. Details required :. Cancel Submit. SpiritX Volunteer Moderator. How satisfied are you with this reply? This server has RAID 6 configured and it booted into a black screen with mouse cursor. I can not even reach Windows logon page.
I can only see running squires on screen for a short period. When I reboot and try to boot into safe mode, it has the same result. I still get a black screen with mouse cursor.
Finally, I ran the first chkdskk and it seems to passed but I am not sure if "Failed to transfer logged messages" matter. Could it be something else that causes black screen for me? Is there any option to recover data from that server if there is no way to bring it back?
Attachments: Up to 10 attachments including images can be used with a maximum of 3. If the reply helped you, please remember to accept as answer. If no, please reply and tell us the current situation in order to provide further help. The command: dir will be used each step to make sure that you are in the proper location and to check the size of the files.
This should display the location of the partition and in most cases is the location of the affected drive. For this post I will use C: however you should pick the drive letter that you found that has the windows files on your computer. The proper drive will display: perflogs, program files, program files x86 , users, windows, etc.
It should display: bbi, bcd-template, components, default, drivers, elam, sam, security, software, system, vsmidk, journal, regback, systemprofile txr, etc.
It should now display: bbi, bcd-template, components, default, drivers, elam, sam, security, software, system, vsmidk indicating the files were copied. Remove the USB flash drive if you had changed your boot order. Otherwise you can leave it and power on your computer. Following are the result of commands you recommended. If not already done: a test another monitor on the problematic computer b test another cable on the problematic computer c test the current monitor and cable on another computer.
If you have the LCD display, press the 'i' button for 7 seconds when the system halts to see if there is an OS hand-off. If you have the LED indicators instead of the LCD screen, see if there is a fault code sequence and check the chart below for any possible issues. Furthermore, during the black screen, are you able to toggle the keyboard lights on and off by pressing Num Lock or Caps Lock?
If not, it may point to a hardware fault. Sometimes it could be something simple as in a short in USB mouse or Keyboard. Remove all USB devices during your isolation of the issue. If there are no visible hardware faults, you may still run the full hardware diagnostics through the F10 USC menu to rule hardware. During the full diags, if you don't have an optical disk in the optical drive, then expect at least 1 error indicating that the media test could be ran due to lack of media to test.
You will also see impi historical errors, which is just informational reporting of the old errors in your hardware such as your previous hard drive error fault. Burning that OMSA Live Linux disk that I mentioned previously is another way to rule out hardware such that it will allow you boot to alternative OS and verify hardware stability.
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