If you don't want to do it, then I would suggest letting one of the technical suppost live agents help you by letting them take over your screen. I have been having this problem for months.
I ended up updating Adobe. All my recent files disappeared but the redact, save as, and signing works again! Adobe Support Community.
Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Home Acrobat Discussions Trouble redacting - grayed out document after choo Trouble redacting - grayed out document after choosing "Apply". Kristin M. General troubleshooting. Follow Report.
Community guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. New Here , Oct 01, Oct 01, Jump to latest reply. Hi Kristin M We are sorry for the trouble. Keep us posted with the results Regards Amal. Hi, Sorry for inconvenience. If running, is it in a hanged state? If hanged WIN: right-click on the process and create the dump file and share with us. In Response To ronaldw In Response To VancouverSean.
Hi Sean Hope you are doing well and thank you for reporting this issue. Please give us some time to get it cheked we will share the update soon Regards Amal. In Response To Amal. Hello Amal- I work for the State of Michigan. Any information you can provide would be greatly appreciated. In Response To defaultgp13qezgrb Hi defaulthwc8xpjx49q3 larryd Sorry for the inconvinience caused.
In Response To kimm Meanwhile anyone who is facing blank screen issue can share following info: Check task manager, Are AcroCEF processes running? Regards Acrobat Team.
In Response To tracym Hi tracym We have released a hot fix today for all the identified AcroCEF issues till now, Kindly "check for updates" from "Help" menu. Hi Kristin M tracym kimm defaulthwc8xpjx49q3 larryd We have identified few issues, fixed them and released a patch. I ran a repair on Acroat and that fixed it. In Response To default9mbdazaqg8gq. Correct answer by Kari5FB7. In Response To defaultuw1pjamyyml0.
The selected metadata is removed from the PDF document. From the File menu » select Save As The Save As dialog box appears. In the File name text box, type the file name. If you would like to save one copy with the redactions and one without, name the document with the redactions differently.
Click Save. The selected areas have been removed from the PDF. NOTE: If you do not like the appearance of the reaction marks, you can modify them. Was this article helpful? Yes No. This article is based on legacy software. Open the desired PDF file. To select text for redaction, Hover over the desired text. Hidden information includes but is not limited to the following items:. Important Note: If you want to choose which items are sanitized, toggle this option off now and use the Sanitize Document tool later, as shown in the bonus section at the end of this tutorial.
You can redact text or images in the same location, such as a header or footer , on multiple pages. Note that this option will not redact the selected text or images in other locations on other pages.
Important Note: Complete these steps before creating your redactions. The most popular option is the Redact Area Fill Color. If you choose No Color, your redaction will be a blank space. The following steps show how to sanitize specific metadata, hidden information, and other items in your PDF. How to Restrict Editing in Adobe Acrobat.
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